A light vacuuming in the traffic areas is recommended but not required. If needed, the crew can pre-vacuum the area to be cleaned. Also, the equipment is vacuuming the entire time we are cleaning.
On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.
Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact J&W Carpet Cleaning Restoration LLC as soon as possible.
We cannot guarantee that the cleaning will get rid of all the fleas. We usually recommend that the customer kill the adult fleas first by whichever method they prefer, this is something that a professional exterminator might be able to help with. Please keep in mind that the carpet is not the only place fleas will lay eggs, you might consider having your upholstery treated and cleaned as well as any area rugs or pet beds.
We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we're not satisfied until you are.
Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact J&W Carpet Cleaning Restoration LLC as soon as possible.